Legal terms

CONTRACT BETWEEN YOU (THE USER) AND VIATGES ALEGRET S.L. (THE WEBSITE OWNER)

Viatges Alegret S.L. (identifying information below) gives you the possibility of using this website, subject to the Terms and Conditions herein described which govern your use of this website. By accessing this website, which is the property of Viatges Alegret S.L. and/or using the information provided on or via this website you agree to be bound by this Disclaimer and all the Terms and Conditions stated here. If you disagree with any part of this Disclaimer, or do not accept the Terms and Conditions do not use this website.

You hereby accept that you are of legal age (18 years or more) and have the necessary legal capacity to be bound by the agreement which enables you to use this website in accordance with the Terms and Conditions stated in this agreement, and, moreover that you understand these Terms and Conditions. You are responsible for the confidential use and safety of passwords to access this website, which are provided to you by Alegret Viatges S.L. to prevent access by unauthorized persons. You are liable for any economic consequences that could arise from the use of this website in the case of other people using your password, or you using other people’s passwords.

Moreover, you hereby declare that all the information you have provided in order to access this website is true, complete and accurate and you agree to keep it updated.

Purchase of Products and/or Services Using this Website

By means of this website belonging to Viatges Alegret S.L. you can access information on products and/or services related to tourism provided by third parties – tour operators and travel providers (travel, car hire, hotel reservations, etc.), and in some cases you can even make a booking of these products and/or services through the appropriate tour operators and travel providers.

Any sale through this website is through Viatges Alegret S.L.

Viajes Alegret S.L. through its website sells excursions, events, combined tours, and other tourism products and/or services since it has all the necessary permissions and licenses for this activity.

Your bookings of products and/or services provided by tour operators and travel providers will be subject to your accepting the Terms and Conditions of these third parties, specific for each case.

Furthermore, when pertinent, information on baggage liability for international passengers will be included on any tickets issued.

When you use this website for your purchase you hereby accept the Terms and Conditions of purchase as stated by any tour operators and travel providers, from whom you purchase any types of products and/or services, including payment of any sum payable according to available rates, and the purchased products and/or services. If there are specific regulations and restrictions applicable to the products and/or services, chosen, these will be displayed on the screen before you continue with your booking.

Tour Operators and Travel Providers of Products & Services

Any information about products and/or services, and any necessary additional information (distances, routes, etc.) about the stated products and/or services is the property of the respective tour operators and travel providers, Viatges Alegret S.L. is not responsible for this information or its authenticity. The maintenance, updating and accuracy of their information on this website are the responsibility of the respective tour operators and travel providers, who must comply with current legislation and the Terms

and Conditions for the products and/or services they offer. Viatges Alegret S.L. expressly disclaims any and all liability with reference to said products and/or services,

Confidentiality

Viatges Alegret S.L. is aware that you provide personal data when using this website, and in relation to the policy used by them for processing such data and its security, inform you that:

– If you purchase any products and/or services on this website, you must state your name, email address, telephone number, credit card and/or debit card number, expiry date and any necessary codes. If it is necessary to send you any documents, your name and telephone number are required for the courier service to process your order.

– Under no circumstances will your private information be provided to a third party.

– Only the necessary data is requested to provide customized services and information on products and/or services.

– When you access this website you will find information provided by Viatges Alegret S.L. and other tour operators and travel providers. This information, or similar information, will be used to send you offers, promotions and/or recommendations on products and/or services, which in are considered can be of interest to you.

– If you should decide that you are not interested in receiving further information you can unsubscribe by e-mail.

– By registering on the Viatges Alegret S.L. website you expressly agree to receive information and offers of products and/or services; you also agree to receive publicity.

– The tour operator or travel provider chosen by you on this website to book products and/or services will be given all the necessary information including your personal data, this tour operator or travel provider will also abide by the Terms and Conditions stated here.

Use of Personal Data You Provide

To access Viatges Alegret S.L. products and/or services on this website you must provide personal data for purposes of online registration, which is carried out by clicking the “Register” button on the upper right of each page on the website and entering said personal data.

By means of this Disclaimer and in accordance with the provisions of Law 15/1999 of 13 December on the Protection of Personal Data, you are hereby informed of the privacy policy of this website so that you may freely and voluntarily determine if you wish to provide personal data, required for purchase of products and/or services, management of bookings, payment for products and/or services, receipt of publicity from Viatges Alegret S.L. and other tour operators and travel providers, and receipt of surveys to analyse market trends. All collected personal data will be treated as secret and confidential, the collection, processing and storage of this information is done primarily to enable Viatges Alegret S.L. to provide services to you. This information may be used to provide you with information you have requested relating to products and/or services and to provide information on other products and/or services which are thought to be of interest to you, since you have hereby consented to receive such information. If you should want to purchase products and/or services offered on the website of Viatges Alegret S.L. it is necessary to give your personal data to the respective tour operators and travel providers of the products and/or services you have selected. It is obligatory for these tour operators and travel providers to use this personal data only for the purpose of providing said products and/or services as contracted.

To be offered the possibility of purchasing products and/or services you must agree to having your personal data processed in automated file systems, belonging to and managed by Viatges Alegret S.L. which are registered with the Spanish Agency for Data Protection. Your personal data will also be processed by other tour operators and travel providers, members or not of the EU, who will receive this personal data with the purpose of providing the products and/or services you wish to purchase or have purchased.

Therefore, with reference to the above and Article 34.b) of the organic law regulation 15/1999 of 13 December on the Protection of Personal Data (LOPD) you hereby consent to Viatges Alegret S.L. transferring and ceding your personal data to said tour operators and travel providers in any country in the world, even if they are in countries where an equivalent level of data protection is not available.

Viatges Alegret S.L. guarantees the confidentiality of your personal data and that the server, where this information is stored and processed, is equipped with proper security measures to prevent access to such data by unauthorized third parties.

You may exercise rights of access, alteration, cancellation and deletion at VIATGES ALEGRET S.L., Avda Vila de Tossa, Lloret de Mar, 49. You may also exercise these rights by email to this address: atenciónalcliente@alegretserveis.com.

So as to provide customized services in keeping with your interests and needs, making it possible to inform you of our best available offers, we request that you update your information, keeping us abreast of any changes that may take place.

Software, Copyrights, Registered Trademarks

This website and all its contents are the property of Viatges Alegret S.L. or of their content providers, including text, graphics, logos, button icons, images, audio files and software and they are protected by national and international laws on intellectual property. The whole website of Viatges Alegret S.L. and its contents are the exclusive property of Viatges Alegret S.L. and are protected by national and international laws about intellectual property. All the software used on the website of Viatges Alegret S.L., or by their software providers, is protected by national and international laws on intellectual property.

Any use of the contents of this website for other purposes than those expressly mentioned, is strictly forbidden, including reproduction, distribution, transference, alteration, complete or partial display and/or publication of such contents.

Use of the images contained on the website of Viatges Alegret S.L. without prior express consent of Viatges Alegret S.L. or its providers is forbidden.

Use of the Website

This site is intended for personal use only. Alterations, reproduction, duplication, distribution, sale, resale and other forms of use with commercial or non-commercial purposes are prohibited. By using this website you agree not to use it for illegal and/or forbidden purposes.

By using this website you agree to its use for personal purposes only and that the products and/or services you purchase are intended for personal use or for persons on behalf of whom you are authorized to act. You are hereby strictly forbidden to sell products and/or services purchased on this website to others.

Limitation of Liability

Viatges Alegret S.L. makes every effort to update, maintain and keep this website functioning, but the Company can not guarantee the absence of technical shortcomings, the infallibility of service provided on the website, or accessibility to the website at all times.

Viatges Alegret S.L. offers information on its website related to products and/or services provided or offered by third parties – tour operators and travel providers, but Viatges Alegret S.L. makes no claims, promises, nor does it guarantee the completeness, accuracy, currency, content or quality of such information. Different tour operators and travel providers are responsible for the products or services they offer on this website.

The limitation of liability of Viatges Alegret S.L. is that determined by applicable legislation and regulations affecting travel agencies. Viatges Alegret S.L. expressly disclaims any liability for any special, incidental, or consequential damages, including without limitation, lost revenues, or lost profits, resulting from the sale of products and/or services offered, which may be caused by a third person or the negligence of a tour operator or travel provider.

If, due to force-majeure, including political, economical or de-stabilizing circumstances beyond control that may affect the safety of persons or things, there are deficiencies or lacks in bookings, confirmations and/or the provision of any products and/or services contracted through Viatges Alegret S.L. due to unforeseen or irresolvable circumstances and/or including but not limited to the impossibility to fulfil contracted obligations Viatges Alegret S.L. is not liable for these deficiencies or non-fulfilments, and any legal responsibility deriving thereof, unless there is proof positive of lack of professional diligence on the part of Viatges Alegret S.L.

Links to Other Websites

The website of Viatges Alegret S.L. may contain links to other websites not administrated by Viatges Alegret S.L. These links are included for reference only. Viatges Alegret S.L has no control over such websites, and is not responsible for their content.

Links to other websites do not mean that Viatges Alegret S.L. promotes, guarantees or recommends said websites. Links included on the website of Viatges Alegret S.L. are supplied as reference information only, without any warranties as to content, owners, products or services offered on them.

Viatges Alegret S.L. allows visitors to its website to submit comments on products and/or services offered on the website. If you submit any comments to its website, you automatically give Viatges Alegret S.L. a non-exclusive, copyright-free, regular, irrevocable right, fully transferable to other persons to use, reproduce, modify, adapt, publish, translate, create derived products from, distribute and display such comments all over the world and in any information media.

You also thereby grant Viatges Alegret S.L. and its sublicensees the right to use the name accompanying said comment.

Cancellation Policy

Concerning services provided directly by Viatges Alegret S.L.:

If you should cancel any contracted products and/or services less than 48 hours beforehand, you will be charged the total (100%) value of your ticket. If the cancellation is due to unavoidable and justifiable circumstances and these are substantiated, 50% of the value of your ticket will be returned, if such refund does not cause a greater economic loss to the provider of the products and/or services, Viatges Alegret S.L. If

you should cancel any contracted products and/or services more than 48 hours beforehand (in the case of products and/or services directly provided by Viatges Alegret S.L.) you will be refunded the whole value of your ticket, minus any charges resulting from this refund which you will pay.

Tickets for events such as football matches, concerts and/or musical events cannot be returned.

With reference to the cancellation of products and/or services offered and provided by third parties, these will depend on the cancellation policies of said third parties, even if they were purchased using links from the website of Viatges Alegret S.L.

General Information

The Terms and Conditions and any contractual relationship between you, and Viatges Alegret S.L. are subject to the laws of Spain. For any disputes arising from the existence or content of these Terms and Conditions or the relationship between you and Viatges Alegret S.L. both parties will abide by the laws of Spain.

Alegret Viatges Alegret S.L. reserves the right to make changes at any time without prior warning on their website and in the Terms and Conditions.

According to Law 34/2002, of July 11, on Information Society and Electronic Commerce Services, the contract between you and Viatges Alegret S.L, will be filed by Viatges Alegret S.L. in its archives and you may have access to it on request.

Viatges Alegret S.L. Alegret, S.L.

NIF B-17294208

Avda Vila de Tossa, 49

17310 Lloret de Mar (Girona)


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